Novartis®

Hero

An AI that's as sympathetic as it is useful

Let’s face it: Living with psoriasis or chronic urticaria can be tough, like, real tough. It encompasses all aspects of your life: From dating, to your job, to working out. It even impacts going to bed. It’s a 24/7 job so shouldn’t you be able to get answers to your questions about living with psoriasis or chronic urticaria 24/7, too?

“I was able to tell Alia about my flare up, and it provided a very useful prompt to where I could take a DLQI test – something I hadn’t even considered before. When I wanted to know more about symptoms, Alia served up info about what to look out for. Pretty awesome!”

Well, now you can. To the millions around the world living with a skin condition: It’s time to meet Alia, the Skin to live in Facebook Messenger chatbot. Alia is designed to pull in the most relevant skin condition resources from Skin to live in to help answer your questions - day or night. It can also provide some comic relief as well. Let’s say you’re having a bad day, and you explain to Alia that you need a pick-me-up. Have no fear, Alia has a funny GIF to help you lift up your spirit and continue to press on.

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